Delivery

How Our Deliveries Work

  • We dispatch orders from Monday to Friday.
  • We usually dispatch orders within 24 hours of receiving the order, but can take up to 72 hours after your order is placed. Orders placed on Friday, Saturday and Sunday will be despatched on a Monday. 

Mainland United Kingdom Delivery

  • FREE UK SHIPPING on all orders over £50
  • Standard Royal Mail 2nd Class Large Letter - £1.95*
  • Standard Royal Mail 2nd Class Parcel - £3.95
  • Upgrade to Royal Mail 1st Class Parcel - £6.95
  • Nearly all Orders will be processed and despatched within 24 hours of ordering, but can take up to 72 hours after your order is placed. Please contact us if you have any special requests or urgency for a parcel, and we will do our utmost to help out.
  • In case of a delayed delivery, please contact us quoting your name, order number and full address and we will look straight into it for you.
  • *This delivery option is only available on orders that are solely made up of cards, notecard packs, notebooks up to A4 size, washbags, cosmetic bags, tablet cases or unboxed baby socks. Unfortunately any other products added to the order not in this list will make this delivery option invalid.

Delivered when you’re not at home?

  • The carrier we use will leave you a card letting you know that a delivery has been attempted. The card should have detailed instructions informing you on how to obtain your parcel.
  • You will have 7 days from the date of attempted delivery to rearrange a delivery, after this date items will automatically be returned to us. If the item is returned to us in this way, we will need to charge again for postage before sending the item out again. We will contact you first before we do so.
  • To avoid delays in delivering your parcel, we recommend having your item shipped to your daytime address - for example, your work address.

Non-Mainland UK & European Delivery

Price of shipping will be automatically calculated based on the products in your basket. The prices are as follows - 

  • 0kg - 0.25kg - £8.95
  • 0.251kg - 1kg - £12.95
  • 1.001kg - 2kg - £17.95

For orders over 2kg, please contact us at customerservice@collettandholder.com to request a price for delivering your order.

We currently only deliver to the following countries - 

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland.

USA Delivery

Price of shipping will be automatically calculated based on the products in your basket. The prices are as follows -

  • 0kg - 1kg - £25.00
  • 1.001kg - 2kg - £28.95
  • 2.001kg - 3kg - £32.95
  • 3.001kg - 4kg - £36.95
  • 4.001kg - 5kg - £40.95

For orders over 5kg, please contact us at customerservice@collettandholder.com to request a price for delivering your order.